Shipping & Returns

Free over $79. Otherwise $9 flat-rate within the US.

Every piece is printed and framed within 48 hours of order, then shipped tracked from the production hub closest to you. You receive an email with tracking when it leaves the warehouse.

Most US orders arrive in 5 to 9 business days. International orders take 10 to 14 business days. We ship to the US, Canada, UK, Australia, and most of the EU.

International orders may incur customs duties or VAT depending on your country's import rules. Those are paid by you on delivery, not by us at checkout.

Every piece is generated for you and printed to order on archival paper, and we stand behind how it turns out. If your print arrives damaged or the quality is not right, send a photo and we will remake it and ship a fresh framed piece, free.

There is nothing to mail back. A one-of-one piece cannot be resold, so the photo is all we need.

Still not right after the remake? Email us within 30 days and we will sort it out with you. The full details live on the Pentimento Promise.

Our acrylic glazing means most pieces arrive perfectly. If yours does not, send a photo within 14 days of delivery and we will ship a replacement immediately.